Quote Originally Posted by synsei View Post
Considering the value of the unit I think it is bad form of Accuphase to be so obstructive in this regard, it has certainly put me off buying any of their gear in the future as I have no wish to be caught in the same trap.
It's not normal practise for any Japanese manufacturer to step on the toes of a distributor network.
Their contract is not with you, it's with their distributor, and the Japanese will not break their part of that contract.
If the unit was a Panasonic one you'd get exactly the same response. Return it to your local distributor.

In this instance High End Broker have not covered themselves in glory - surely there's something that can be done via EU distance selling regulations.