Aaaggh - sick Cambridge Audio CA840C CD player

[AlexM]

Hi All,

I've noticed that output has suddenly dropped on the right channel on my CA 840C - probably by about 20%. I thought the sound had gone off somewhat, confirmed by the fact that my SB Touch now sounds better than it does (definately not the case before!).

Any ideas as to what I can look at before sending it away for a profesional to look at?

Regards,
Alex

[AlexM]

OK, anyone know of a tried and trusted repair technician in SW London / Surrey who may be able to take a look?

Regards,
Alex

[Macca]

You should be able to get it fixed through Richer Sounds, must be one quite near to you. IME they won't mess you about.

[Hydie]

You should be able to get it fixed through Richer Sounds, must be one quite near to you. IME they won't mess you about.

Richer Sounds were unable to fix my Cambridge Audio CD player, they had it nearly 4 weeks and it was still not working.

[Macca]

Richer Sounds were unable to fix my Cambridge Audio CD player, they had it nearly 4 weeks and it was still not working.

Did they say why?

[Hydie]

No, they said it was fixed but when I got it home it was exactly the same, never been back! "Buy cheap buy twice" springs to mind.

[Macca]

Well an 840c is not cheap, Iguess you had one from lower down the range. If you e-mailed Julian Richer about it you would probably get a result, depends on whether you think it is worth the hassle.

[Hydie]

I was passing judgement on mine being cheap, no-one elses. That's why it wasn't worth complaining, they were quite happy with their efforts.

[DSJR]

If they take a unit for servicing, I believe they have a duty of care to getting it fixed properly. Irrespective of the cost, if they tried to repare it and failed, then they should have been notifed of this and at least had one more chance to fix it...

I had a fairly similar fault with my now all but valueless Arcam Delta 80 tuner, where one channel went down with distortion. After replacing the decoder chip, a follow-on op-amp and a couple of transistors to no avail, I was about to give up and then remembered the MUTING TRANSISTORS... Replacing this on the dud channel restored everything to full working order and once again I have a great sounding and incredibly undervalued FM/AM tuner which will see FM out I reckon...

I obviously have no idea if the 840C has such things (many players do), but this is *possibly* what it could be. Richer MUST have a half decent service dept - if they didn't, they're big enough for us all to know by now - so my advice is to call in and ask..

[AlexM]

To complicate matters further, my 840C has been significantly upgraded by Audiocom, so there might be a risk that the main board might get tossed in the bin!.

I admit I hadn't thought of taking it back to Richer sounds for service - presumably I can instruct them to take a look and report before doing anything. If there are board level repairs, maybe Mark at Audiocom will take a look at it.

Thanks for the suggestion.

Alex