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Thread: Icon Audio...!

  1. 10-02-2012, 12:29 #1
    Haselsh1
    Haselsh1 is offline Senior Member
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    I'm Shaun.

    Default Icon Audio...!

    About a year ago I bought a secondhand Icon Audio Stereo 20 PP integrated amplifier. The amplifier was apparently about one year old when I bought it. I recently contacted Icon Audio to ask for a little advice regarding this amplifier and headphones only to be told that they had updated that model of amplifier since mine was bought and would I kindly return it to them for an upgrade...?

    I packaged up the amplifier and valves which was duly collected and then returned to me a week later completely upgraded. All of this was done at their expense with me having nothing to pay whatsoever. This I find amazing for a secondhand, 550 quid amplifier. I feel I am indebted to Icon Audio.
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  2. 10-02-2012, 12:42 #2
    Marco's Avatar
    Marco
    Marco is offline Site Owner/Administrator
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    Awesome service, and to be applauded. Other manufacturers should take note and emulate it!

    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & reg mods]. Funk Firm APM Achromat/Nagaoka GL-601 Crystal Record Weight/Isonoe feet & boots/Ortofon RS-212D/Denon DL-103GL in Denon PCL-300 headshell with Funk Firm Houdini/Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp/Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new, by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. LDR Stereo Coffee. Power Amps: Tube Distinctions Copper Amp fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.


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  3. 10-02-2012, 12:44 #3
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    Ali Tait
    Ali Tait is offline Don McCorleone
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    Can't say fairer than that!
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  4. 10-02-2012, 17:25 #4
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    Alex_UK
    Alex_UK is offline Spotify + Facebook Moderator / Chilled-Out Wino and only here for the shilling
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    That is quite amazing! Well done Icon!
    Alex

    Main System: Digital: HP Laptop/M2Tech Hiface/Logitech Media Server/FLAC; Marantz SA7001 KI Signature SACD Player and other digital stuff into Gatorised Beresford Caiman DAC Vinyl: Garrard 401/SME 3009 SII Improved/Sumiko HS/Nagaoka MP-30
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  5. 10-02-2012, 20:08 #5
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    chris@panteg
    chris@panteg is offline Senior Member
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    I'd heard before that Icon were very good , but bloody hell that's fantastic service !
    Chris

    We've gone on holiday by mistake !
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  6. 12-02-2012, 17:20 #6
    hifinutt's Avatar
    hifinutt
    hifinutt is offline Senior Member
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    what a refreshing change !
    ou might slip, you might slide, you might
    Stumble and fall by the road side
    But don't you ever let nobody drag your spirit down
    Remember you're walking up to heaven

    Don't let nobody turn you around
    … Walk with the rich, walk with the poor
    Learn from everyone, that's what life is for
    And don't you let nobody drag your spirit down

    Eric Bibb
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  7. 12-02-2012, 18:12 #7
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    DSJR
    DSJR is offline Senior Member
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    Tis indeed great service. Maybe there were safety updates involved too??? No matter, if they look after you so well on their less expensive products, hopefully it'll make you consider their products further up the range should you be so inclined
    Tear down these walls; Cut the ties that held me
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